Privacy Policy
This policy explains what personal data we collect when you use I Love Presentations, why we collect it, who we share it with and the rights you have under the EU General Data Protection Regulation (GDPR).
1. Who we are
I Love Presentations is operated by [Company legal name], [Registered address, Malta], company registration number [Company registration number]. We are the data controller for the personal data described in this policy.
Contact for privacy questions: [[email protected]].
2. Data we collect
- Account data: your name, email address and profile picture when you sign up, for example with Google.
- Content you upload: presentations, reference documents, logos, brand colours and brand guidelines you provide.
- Generated content: the outlines, slides and files the service creates for you, and edit requests you send.
- Payment data: your plan, purchases, invoices and billing country. Card details are handled directly by our payment provider. We never see or store your full card number.
- Usage and technical data: IP address, browser type, device information, pages visited, credits used and error logs.
- Support messages and feedback: what you write to us in the chat or feedback form, your email if you give it, and the page you were on.
- Cookie and similar data: see our Cookie Policy.
3. Why we use your data and our legal basis
| Purpose | Legal basis (GDPR Art. 6) |
|---|---|
| Creating and managing your account | Performance of a contract |
| Generating and improving your presentations | Performance of a contract |
| Processing payments and keeping tax records | Performance of a contract and legal obligation |
| Security, fraud prevention and preventing abuse of free credits | Legitimate interests |
| Fixing errors and improving the service | Legitimate interests |
| Analytics cookies and marketing cookies | Consent, which you can withdraw at any time |
| Service emails (receipts, important changes) | Performance of a contract |
| Answering support chats and feedback, and improving the service from it | Legitimate interests, or performance of a contract for customers |
| Marketing emails | Consent, or legitimate interests for existing customers with an easy opt-out |
4. How AI processing works
To create your presentation, the content you enter and upload is sent to our AI provider, Anthropic, which provides the Claude models that generate the slide content. Anthropic acts as our processor. [Confirm against Anthropic's current commercial terms: content sent through the API is not used to train its models]
We do not use your uploaded files or presentations to train AI models.
We do not make decisions about you based solely on automated processing that have legal or similarly significant effects.
5. Who we share data with
We use trusted service providers (processors) who handle data only on our instructions:
- Cloudflare: website hosting, database and file storage.
- Anthropic: AI processing to generate presentations.
- [Clerk]: sign-in and account management.
- [Stripe or Paddle]: payment processing and invoicing.
- [Email provider]: sending service emails and support replies.
We do not sell your personal data.
6. International transfers
Some of our providers are based in, or process data in, countries outside the European Economic Area, such as the United States. Where this happens, we rely on safeguards recognised under the GDPR, such as the EU-US Data Privacy Framework or the European Commission's Standard Contractual Clauses.
7. How long we keep data
- Uploaded files (presentations, documents, logos): deleted [30] days after processing, unless you save them to your account.
- Saved presentations and brand kit: kept until you delete them or close your account.
- Account data: kept while your account is open, then deleted within [30] days of closure.
- Billing records: kept for as long as required by Maltese tax law [confirm period with accountant].
- Support chats and feedback: kept for up to [24] months, then deleted.
- Technical logs: kept for up to [90] days.
8. Your rights
Under the GDPR you have the right to:
- access the personal data we hold about you;
- correct inaccurate data;
- have your data deleted;
- restrict or object to certain processing;
- receive your data in a portable format;
- withdraw consent at any time, without affecting earlier processing.
To use any of these rights, email [[email protected]]. We will reply within one month.
You also have the right to complain to a data protection authority. In Malta this is the Information and Data Protection Commissioner (IDPC), idpc.org.mt. You can also complain to the authority in the EU country where you live.
9. Security
We use encryption in transit (HTTPS), access controls and reputable infrastructure providers to protect your data. No system is perfectly secure, so please use a strong password or sign-in method and tell us right away if you suspect misuse of your account.
10. Age
The service is intended for people aged 18 and over, and for businesses. We do not knowingly collect data from children.
11. Changes to this policy
If we make important changes, we will tell you by email or with a notice on the site before they take effect.
Last updated: 15 October 2026